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致跨境电商新卖家 - 日常运营中,你一定需要的催评邮件模板!

跨境人成长日记 2018-03-13 18:17
摘要:日常运营的索评邮件如何写更有效?
文章封面

大家下午好,已经到了2018年的3月份,你的产品陆陆续续都上架发货了吗?

在日常的运营当中,我们知道亚马逊的Feedback & Review;

对我们卖家的店铺影响很大!


那么到底是什么样的Feedback索评模板是比较有效的呢?

今天我们给大家列了几个催评模板,这些催评模板在过去很长的一段时间内;

至少让店铺的好评率提升6倍之多!

可以看到平均好评率接近6倍!

这次我们将这些模板免费公开,希望可以帮到大家!


模板一

特别的是,此卖家对物流非常有信心,可以很确定(货物寄达天数) 这一项!

如果你不是做 FBA 的还是先不要写这样清楚吧!

Hello Amazon Valued Customer,

Great news!

(你的产品名称) order has been shipped. It left our warehouse earlier today on its way to you! You can expect it on your doorstep within the next (物寄达天数) days (most likely sooner).

You made a great customer choice shopping with us. At (你的产品名称), we truly care about your customer experience and, just importantly, your product experience.

We are 100% dedicated to your complete satisfaction. Feedback and Product Reviews help us provide you and all (你的产品名称) product and Amazon customers with a better product and service.

Leave Product Review:Product name 1(后面放产品的链接)

Leave Product Review: Product name 2(后面放产品的链接)

Leave Product Review:Product name 3(后面放产品的链接)

That’s it for now. We appreciate and value your business. If you have any questions or concerns please let us know. If you do not receive your item within(需送货天数) days, then please contact Amazon support here:

Amazon Customer Support

Best Regards,

(你的店铺名) Customer Care Team


模板二

Dear Buyer’s (客户的名字),

(店铺名) from Amazon would like to thank you for your recent purchase.

Our record indicates that your order has been delivered or will be delivered to you shortly. We want to make sure you are completely satisfied with the product you have purchased. Please let us know if there is any issues, questions or concerns. Our customer support team is standing by to assist you.

If you are satisfied with the product, please take a moment to submit a product review here:

Leave Product Review:Product name 1(后面放产品的链接)

Leave Product Review:Product name 2(后面放产品的链接)

Leave Product Review:Product name 3(后面放产品的链接)

If you’ve had a pleasant buying experience from our store on Amazon, please leave us feedback by clicking on the following link:

Leave Feedback

Thank You,

Customer Service Team


模板三

Dear Buyer’s (客户的名字),

Our records indicate that you have recently purchased a

Product name 1

Product name 2

Product name 3

from us on Amazon.com. In our endeavor to provide the best quality cases to customers, we would love to hear your thoughts and opinions on our product. To do so, we would encourage you to leave a review of the product on Amazon.com.

To leave a product review, please sign into Amazon.com and click the following link:

Leave Product Review:Product name 1

Leave Product Review:Product name 2

Leave Product Review:Product name 3

Your comments will ultimately aid us in continually improving our products and services. We want to continue to meet and exceed your expectations. Additionally, you may Leave Seller Feedback for (店铺名) on Amazon.

We genuinely hope that your experience with our store was one that was positive and memorable. Thank you in advance for your valuable feedback.

Warmest regards,

(店铺名) Customer Service

而糟糕的模板是什么呢?如下图:

写了一大堆,记得收藏起来,日后几个月用得上

这几个好的催评模板给大家,希望能够提高各位卖家的工作效率


全文完

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